Revising the needs.

Since I’ve dropped a flash website, I’ve needed to get some information from the now disgruntled interviewees. Muhahaha.

Back to the point. I pitched my new idea for the website. I had to keep in mind that this site was to sell the product specifically and not as a community thing to check stats, speak to admins etc. The site would be like an interactive presentation where it would grab people’s attention.

So the same questions were asked; What did they like? What they didn’t like? What annoyed them…

1. Too many clicks was something users thought that was really frustrating. At the moment, my temporary site setup takes 3 clicks to reach the destination; splash page, then another page with an iphone on it, then the main site. ‘Way too long!’ the people thought. They wanted something simple and direct, something on the idea of WYSIWYG (what you see is what you get).

2. Little pointless animations. They thought it was pretty fun…after seeing it once. In the end the users realised the animations didn’t really have a point but to entertain. Some people liked it since it made things a little more lively. Examples like buttons changing colours was not too bad, they weren’t too intrusive and were actually assisting the website by having a larger indication of a link for example. But things such as drop down menus were thought to be annoying since they’d have to wait for it. Those interviewing said specifically that they were impatient when it came to viewing websites. This point actually leads to the next point.

3.Waiting time is always a point that came up from pretty much everyone I questioned. Users talked of experience where parts of a site taking ages to load and sitting there looking at an incomplete site for some time thinking ‘this is ridiculous’. First impressions count in this case and people are impatient…

4. Small text sizes came up again. People’s concern for having larger text size was duly noted.

5. There was a point raised with annoyance to having to scroll down a page. They said it was ‘just annoying’ to have to scroll through information. Personally, I kinda agreed with what they were saying just never came about to thinking of it from the bigger picture of things…It may be lazy but it can be annoying.

6. ‘Crappy sounds’ came too again.

So…I now have another perception of how things should be but for a html site. Better get to work.